Maintain Clients for Life
Listingbook’s unique marketing and client servicing tools allow you to brand yourself and provide the highest level of service to your prospects, clients and past clients… making you easy to remember!
Brand yourself on all of your client accounts. Add your photo and company logo to every page that your clients visit within your Listingbook. They will constantly be reminded of who their agent is.
Brand your reports, CMAs, Showing Packages, Messages and Custom Flyers! Listingbook allows you easily and quickly create these pieces for your clients, complete with your own personal banding! Customize the look with many easy-to-use options on all of your reports and marketing pieces within Listingbook.
Provide Market Information & Remain The Trusted Expert.
Even if they are not actively planning to sell, homeowners are always intrigued by the listing activity of their local market. By farming a neighborhood and using Listingbook, you can build a relationship with that potential client - who right now is more likely to call the listing agent on the sign to get information than they are to call you. You can change that cycle of behavior by automatically notifying your prospect or client through Listingbook of five key factors:
- New listings in their area
- Sold listings in their area
- Market conditions in their area
- Average days on market for comparable homes
- Average price per square foot for comparable homes
Here are a few tools that Listingbook has to offer to help agents create client-for-life relationships:
Agents are kept in the center of the conversation
By offering this level of valuable information, agents remain in the center of the conversation between their clients and the real estate market. New opportunities for engagement with your customer become available. With Listingbook, these new features of consumer engagement emerge:
- Agents and clients can leave notes or remarks for each other about neighborhood listings.
- Agents can view their client’s online shopping activity. If they start searching for property rather than simply viewing the reports, the agent will be aware a potential opportunity. It helps the agent put forth the time and energy when it is likely to produce the greatest results by seeing which client’s are using Listingbook and how often.
Stay With Your Customer
The most important skill set that a broker or agent will need to focus on is paying attention. If you offer Listingbook to your client, make sure that you are committed to responding to them in a reasonable amount of time. Listingbook will notify you of activity by your customers on your site by email. It is important to check your email at least two or three times a day or more to keep up with your client activity. Doing so will allow you to build a stronger relationship with your customer.
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